Contact

Get in touch.

Question about an order, an idea for a custom run, or just want to say hi? We're here for it.

Send us a message

The more detail, the faster we can help.

We usually reply within 24 hours on weekdays.

Support hoursMonday to Friday, 9am–5pm AEST
Reply timeUsually within 24 hours

Fast answers

Change or cancel an order You've got 30 minutes after ordering to do it yourself. Open your order confirmation email and tap through to your order page.
After custom lids? Build one for your team, club or business and get a quote in 1–3 days.
Returns and exchanges 30 days, original condition. The full policy lives here.